Water treatment systems play a critical role in ensuring safe, reliable and sustainable operations. But delivering long-term performance requires more than technology alone. It requires ongoing support, expertise and a trusted partner who understands both the installation and the operational challenges customers face every day.
Supporting customers beyond commissioning
As a Service Support Engineer at Nijhuis Saur Industries (NSI), Astrid Mutsaers helps customers across the Benelux, Germany, Austria and Switzerland keep their water treatment systems performing efficiently and reliably throughout their lifecycle. Within NSI Lifecycle Services, customer support extends far beyond commissioning. Astrid coordinates service activities, supports contract execution and works closely with customers to ensure they receive the right support whenever operational challenges arise. Her role combines technical expertise, customer focus and a practical approach to problem-solving.
“Without the right combination of technology and chemistry, you cannot deliver the best results for customers. Understanding how everything works together has been one of the most valuable parts of my journey.”
Combining technology, expertise and service
Contributing to a more sustainable future
"We achieve results together. Seeing colleagues and customers succeed because we work as one team is what makes me smile. "